At Cartiwa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, contact us, or use our services.
We may collect information you provide directly to us, including your name, email address, shipping address, billing details, telephone number, order information, and any messages you send to our support team.
When you browse our website, we may also collect certain information automatically, such as your device type, browser type, IP address, pages viewed, links clicked, and general website usage information. We may collect this information through cookies and similar technologies.
We use personal information to process and fulfill orders, arrange delivery, provide customer support, communicate with you about your orders, improve our website and services, prevent fraud, maintain security, and comply with applicable legal requirements.
Where permitted by law, we may also use your information to send promotional communications and provide advertising or product recommendations that may be relevant to your interests. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the message.
Cartiwa uses cookies and similar technologies to help the website function properly, remember your preferences, understand how visitors use the website, and improve your shopping experience. Some cookies may be provided by service providers, analytics partners, or advertising partners.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect how some parts of the website work.
We may share personal information with service providers that help us operate our business, such as payment processors, shipping and delivery providers, website hosting services, customer support tools, analytics providers, and marketing or advertising partners.
We may also disclose information when required by law, to respond to a legal request, protect our rights and property, investigate fraud or security concerns, or protect the safety of our customers and others. We do not share more information than reasonably necessary for these purposes.
Payments are processed through secure payment providers. Cartiwa does not need to receive or store your full payment card number to process an order. We use reasonable safeguards to protect personal information, but no method of transmission or electronic storage is completely secure.
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have the right to opt out of certain activities that may be considered the sale, sharing, or use of personal information for targeted advertising under applicable privacy laws.
If you visit our website with the Global Privacy Control signal enabled, we may treat that signal as a request to opt out of applicable sale, sharing, or targeted advertising activities for the device and browser you use. You can also contact us at support@cartiwa.com with a privacy-related request.
We retain personal information for as long as necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, enforce our agreements, and meet legal or regulatory obligations.
Our website may contain links to third-party websites or services. Those websites have their own privacy policies and practices. Cartiwa is not responsible for the content, security, or privacy practices of third-party websites that we do not control.
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Cartiwa at support@cartiwa.com.
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